To help you find the perfect fit, please visit our “Size Guide”(https://www.ananaojewellery.com/size-guide) page, where you’ll find a ring size guide. Simply measure the circumference of your finger and use the chart to select the size that suits you best. If you have any questions, don’t hesitate to reach out, we’ll be delighted to assist you and will get back to you as quickly as possible.

While Delica Miyuki beads are of exceptional quality and each piece is finished with a protective varnish, natural wear over time is possible. Factors such as exposure to moisture, sweat, perfumes, or friction may cause slight changes in colour, texture, or shape. In addition, some specific Delica Miyuki finishes are more delicate and may fade more easily than others. To keep your jewellery looking its best, please visit our “Jewellery Care”(https://www.ananaojewellery.com/jewellery-care) section for detailed care and protection tips.

Some of our jewellery pieces can be customised in terms of colour, and in some cases, this may involve a variation in price. If you’re interested, simply use our Contact (https://www.ananaojewellery.com/contact)link to send us a message. We’ll be happy to assist you and will get back to you as soon as possible. Please note that while colours can be customised, the designs themselves cannot be altered.

Please note that this is not a warranty; however, we do offer repairs or replacements for items that arrive damaged or incorrect. Repairs do not cover issues such as broken beads or colour changes due to improper care, or natural wear. Customers must contact us within 7 days of receiving their order to request a repair or replacement. Each return request will be reviewed and either accepted or declined within a maximum of two weeks. Please note that both the return shipping and delivery costs are the customer’s responsibility. For more information, please visit our Refund Policy (https://www.ananaojewellery.com/refund-policy)page or contact (https://www.ananaojewellery.com/contact)us.

At Ananao Handmade, we encourage our customers to carefully review each product’s details before purchasing, or to contact us (https://www.ananaojewellery.com/contact)with any questions beforehand. As each piece is handmade, we do not offer refunds or exchanges for change-of-mind purchases made through our website.

Didn’t find the answer you were looking for? Feel free to use the contact form below, and we’ll reply by email as soon as possible. You can also reach us directly at ananaohandmade@gmail.com.().