Privacy Policy
Ananao Handmade Jewellery
At Ananao Handmade Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://ananaojewellery.com. By using our site, you agree to the practices described below.
Information We Collect
When you interact with our website, we may collect:
-
Personal details you provide directly, such as your name, email, phone number, billing and shipping address.
-
Order details, including payment information (processed securely by third-party payment providers, never stored by us).
-
Usage data, such as IP address, browser type, device information, and activity on our site (collected via cookies and tracking tools).
How We Collect Information
We may collect your information when you:
-
Place an order on our website.
-
Sign up for our newsletter.
-
Contact us by email or through forms on our website.
-
Provide feedback or participate in promotions.
-
Use our site, where cookies and similar technologies may collect browsing data.
How We Use Your Information
We use your information to:
-
Process, fulfill, and deliver your orders.
-
Communicate with you about your order or customer service enquiries.
-
Send you updates or newsletters (if you have opted in).
-
Improve our website, products, and services.
-
Carry out analysis and reporting to understand customer needs better.
We never sell or rent your data to third parties. We may share it only with trusted service providers (e.g., payment processors, shipping partners) when necessary to complete your order.
Sharing Your Information
Your information may be shared in the following situations:
-
With service providers that help us run our business (such as payment and delivery services).
-
For legal reasons, if required by law or regulation.
-
With your consent, when you agree to specific uses (e.g., marketing collaborations).
We are not responsible for the privacy practices of third-party websites linked from our site, so please check their privacy policies before sharing your information.
Data Security & Retention
We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. Your data is stored only as long as needed to fulfill the purposes outlined in this policy, or as required by law.
If we no longer need your information, we will safely delete or de-identify it.
Payments
Payments are securely processed through trusted third-party providers (such as PayPal or card processors). We do not store or have access to your full payment card details.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect or accept orders from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page. We encourage you to check back periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: