To keep your jewellery looking beautiful for longer, we recommend:

• Avoiding contact with water, sweat, perfumes, creams, and body oils.
• Not wearing your piece during activities where you may sweat, such as exercising or being outdoors in high heat.
• Protecting it from knocks or friction against hard surfaces.
• Storing it safely in its pouch or box when not in use.
• Cleaning it gently with a soft, dry cloth.

For more information, please visit our Jewellery Care page.

 

• Processing time: 7-10 business days if out of stock.
• Shipping times may vary depending on your location.
• Customers are responsible for providing the correct delivery address.
• We are not liable for delays caused by the courier or customs.

For more details, please visit our Shipping Policy page.

 

• No refunds or exchanges for change-of-mind purchases.
• If your piece arrives damaged or incorrect, contact us within 3 days with photos and your order number.
• Repairs are free, but the customer covers return and reshipping costs.
• We reserve the right to review each case before accepting or declining it (see our Terms & Conditions).

For more details, please visit our Refund Policy page.